Lovable · Web Design
Vasili's — Restaurant Brand Site
Editorial, moody landing page for a Mediterranean restaurant concept. Focused on hero storytelling, reservation CTA, and social proof.
Open to new opportunities
Marketing & communications candidate with a technical edge.
I'm Jazmin — I combine content creation, customer engagement, technical support, and AI tools to craft clear, audience-focused communication that helps people actually understand the product.
- Based in
- Plainfield, IL
- Education
- B.A. CS & Music
- Honors
- Magna Cum Laude
About
A communicator who happens to speak fluent tech.
My background is in technical support and customer-facing work — the kind of role where you learn quickly that the product only matters if the person in front of you actually understands it.
Today I'm expanding into marketing, communications, customer engagement, and digital content, bringing that same instinct with me. My strength is making products, services, and ideas feel clear, human, and easy to act on.
I write, design content, build websites, and use AI tools to move faster without losing craft. Whether it's a caption, a training doc, a landing page, or a customer email — my job is to make the message land.
Skills
The toolkit behind the message.
Marketing & Communications
Content creationSocial media captionsBrand messagingEmail contentPresentationsCustomer engagement
Customer Experience
Customer supportRelationship buildingIssue resolutionCustomer educationFollow-ups
Technical & Digital Tools
Microsoft OfficeGoogle WorkspaceCanvaCapCutWixWordPress (basics)Lovable.devChatGPTServiceNow
AI & Workflow
AI-assisted writingResearchDocumentationWebsite planningContent ideationWorkflow organization
Experience
Where I've translated tech into clear communication.
Content Creator & Digital Marketing Contractor
2026 — Present · RemoteLovable.dev & Brand Partnerships
- Create short-form video content and marketing campaigns for technology and SaaS brands, turning complex concepts into engaging, audience-friendly messaging.
- Develop content calendars, captions, and promotional materials aligned with brand guidelines and campaign goals.
- Use AI tools and market research to generate content ideas and streamline content creation workflows.
Remote IT Support & Administrative Contractor
2026 · RemoteFlint Tech Solutions LLC
- Prepared documentation, process guides, and customer communications for clients in remote environments.
- Coordinated with multiple stakeholders while managing competing priorities and organized records.
- Translated technical information clearly for non-technical audiences.
System Support Specialist
Aug 2023 — Jun 2025 · Aurora, ILIndian Prairie School District
- Created training guides and instructional documentation following software updates and technology changes.
- Developed communications that improved user adoption and reduced repeat support requests.
- Coordinated across departments to deliver information and support initiatives on time.
Technical Support Specialist
Aug 2020 — Aug 2023 · Joliet, ILGeek Squad
- Delivered high-quality customer communications and educational materials to help clients understand products and services.
- Built strong customer relationships through clear communication, problem-solving, and personalized support.
- Presented technical information in a simple, engaging, easy-to-understand manner.
Education
Bachelor of Arts — Computer Science & Music
Lewis University, Romeoville, IL · May 2023 · Magna Cum Laude · Dean's List
Featured Projects
Selected work — content, sites, and systems.
Lovable · Local Business
Pronto — Italian Subs, Naperville
Mobile-first ordering page with clear hierarchy: rating, price, hours, and dual CTAs for pickup and delivery.
Lovable · Content Design
Blissful Brew — Weekly Feature
Editorial coffee shop feature layout — big serif typography, generous whitespace, product storytelling.
S
TikTok · Instagram
Social Media Content
Short-form video ideas, captions, and campaign concepts that translate SaaS and tech topics into audience-friendly hooks.
T
Training · Enablement
Technical Documentation
User guides and instructional materials that simplified new software rollouts for non-technical staff and reduced repeat tickets.
D
Creative · Technical
Dual-Platform Streaming Setup
Designed and troubleshot a full streaming setup — overlays, layouts, audio routing — learning and implementing new software independently.
Why hire me
What I bring to a team.
✓
Technical understanding
I speak both engineering and customer — no translation lost between teams.
✓
Clear writing & communication
Copy that respects the reader's time and gets to the point.
✓
Customer empathy
Years of frontline support taught me how people actually use products.
✓
Content creation
Short-form video, captions, and marketing materials that fit the brand.
✓
AI fluency
I use AI tools to move faster on research, writing, and workflow — with taste.
✓
Organization & follow-through
Calendars, docs, tickets — I keep the moving pieces moving.
✓
Learns quickly, adapts fast
New tools, new platforms, new industries — I get up to speed.
Contact
Let's start a conversation.
Whether you're hiring for marketing, communications, customer engagement, or content — I'd love to hear about the role.
- Resume
- Download PDF ↓